Effective Date: July 9, 2025
At Jewelry Box Supplier Ltd. (“we,” “our,” or “us”), we recognize that your privacy is of utmost importance. This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your personal data when you visit our website at www.jewelryboxsupplierltd.com, communicate with us via email or WhatsApp, or engage with our custom jewelry box services.
By using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We collect personal and non-personal data from visitors, clients, and partners in the following ways:
a. Information You Voluntarily Provide
When you fill out a contact form, request a quote, place an order, or contact us directly, we may collect:
- Full name
- Company or brand name
- Job title or business role
- Email address
- Phone number
- WhatsApp contact
- Country and shipping address
- Order details or customization instructions
- Uploaded files (e.g., logos, sketches, reference materials)
b. Information Collected Automatically
When you visit our website, we may automatically collect technical data such as:
- IP address and location
- Browser type and version
- Device type (desktop/mobile/tablet)
- Operating system
- Pages visited, time spent, and referring URL
- Cookies and session identifiers
- Activity logs for security or analytics purposes
2. How We Use Your Information
We use the information we collect for the following business purposes:
- To respond to inquiries, quotations, and consultation requests
- To process sample and bulk orders
- To provide custom jewelry box design services
- To send invoices and manage payments
- To arrange shipping and provide tracking updates
- To improve our website and customer experience
- To communicate service updates, offers, and promotional materials
- To comply with applicable laws, regulations, and tax requirements
We only use your personal information in a lawful, fair, and transparent manner.
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience. These technologies help us:
- Understand how users interact with our website
- Remember user preferences and language settings
- Measure marketing performance (via Google Analytics, Facebook Pixel, etc.)
- Detect and prevent fraud or malicious activity
You may choose to disable cookies via your browser, but this may impact certain features or functionality.
4. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Economic Area (EEA), we rely on the following legal bases for processing your data:
- Consent: When you provide explicit consent for marketing or data collection
- Contract: To fulfill a service or product agreement
- Legal Obligation: To comply with tax, customs, or regulatory requirements
- Legitimate Interest: For business development, fraud prevention, or internal analytics
5. Sharing of Personal Information
We respect your privacy and will never sell or rent your data. We may share your personal data only in the following scenarios:
- Logistics Providers: To deliver your products (DHL, FedEx, UPS, freight agents)
- Design & Manufacturing Partners: To complete your custom orders
- Payment Gateways or Banks: For billing or refunds
- IT and Hosting Providers: For website functionality and data storage
- Legal Authorities: If required by law or court order
All third parties are contractually obligated to protect your data and comply with relevant privacy laws.
6. Data Retention
We retain personal data only as long as necessary for the purposes stated:
- Order and contract data: 7 years (for tax, accounting, and audit purposes)
- Marketing opt-in data: Until you withdraw consent
- Contact form submissions: Up to 24 months
- Inactive client data: Deleted after 36 months of inactivity
You can request data deletion or review at any time by contacting us.
7. Data Security
We implement technical and organizational security measures to protect your personal data, including:
- SSL (Secure Socket Layer) encryption for data transmission
- Password-protected and access-restricted systems
- Regular malware scanning and software patching
- Daily website backups
- Role-based access control within our team
However, please be aware that no system is entirely immune to security breaches.
8. International Data Transfers
Jewelry Box Supplier Ltd. is based in China and serves international clients. This means your data may be transferred and stored outside your country of residence. We ensure that such transfers comply with applicable data protection laws and that appropriate safeguards (such as EU standard contractual clauses) are in place.
9. Your Rights (Subject to Regional Law)
Depending on your jurisdiction, you may have the right to:
- Request access to the personal data we hold
- Request correction of inaccurate data
- Request deletion (“right to be forgotten”)
- Withdraw marketing consent
- Request restriction of data processing
- Lodge a complaint with a supervisory authority
To exercise these rights, contact us at: sales@jewelryboxsupplierltd.com
10. Email & WhatsApp Communication
By contacting us via email or WhatsApp, you consent to us using these channels to respond to your inquiries or follow up on your order. We will never send spam or unsolicited marketing without your opt-in consent.
- Email: sales@jewelryboxsupplierltd.com
- Phone: +86 13556457865
- WhatsApp: +86 18825117652 / +86 18177313626
You may opt-out at any time by replying “unsubscribe” or notifying us directly.
11. Children’s Privacy
Our services and website are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have collected data from a minor, please contact us and we will promptly delete it.
12. Third-Party Links
Our website may contain links to other websites (e.g., shipping providers, industry partners). We are not responsible for the content or privacy practices of those external websites. Please refer to their policies before submitting data.
13. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our site or services after changes constitutes acceptance of the revised policy.
14. Contact Us
If you have any questions, concerns, or complaints about our Privacy Policy or data handling practices, please contact:
Jewelry Box Supplier Ltd.
🌐 Website: www.jewelryboxsupplierltd.com
📧 Email: sales@jewelryboxsupplierltd.com
📞 Phone: +86 13556457865
📲 WhatsApp: +86 18825117652 / +86 18177313626
We are committed to protecting your privacy and responding promptly to all inquiries.
